When will my order be dispatched?
Orders placed before 12:00 PM are dispatched on the same working day. Orders placed after 12:00 PM are dispatched on the next working day.
Which courier company will deliver my order?
We use a trusted network of courier partners. The courier is chosen based on the size and weight of your parcel to ensure the fastest possible delivery.
What delivery options do you offer?
We offer standard delivery, next-day guaranteed delivery, and local pickup.
Can my delivery be delayed?
Yes, deliveries may be delayed due to factors beyond our control, such as an incorrect address, courier issues, weather conditions, or other unexpected circumstances.
What should I do if my order is delayed?
If your order is delayed, please use the tracking details provided to contact the courier directly for the latest update.
What happens if my parcel is lost or missing?
We are not responsible for lost or missing parcels. If your parcel is undelivered, you can contact the courier using the tracking information and submit a claim directly with them to request a refund.